Drive Direct Sales With Instant AI SMS & WhatsApp
Two-way, on-brand conversations that answers, assists,
and upsells 24/7.
Meet customers where they already are. SMS/WhatsApp AI responds in seconds, handles FAQs and service requests, captures bookings and payments, and proactively recommends upgrades — all in your brand voice. When a conversation needs a human, it routes to your team with full context so service stays seamless and five-star.
Why choose SMS/WhatsApp AI?
More bookings and better engagement
Smartphones are your cheatcode to higher conversions and building better customer relationships. SMS and WhatsApp are the most reliable way to stay connected with them from pre to post sale. With the ColibriLUXE suite of tools, your AI sales and customer services team is ALWAYS on- answering questions, resolving requests, and suggesting upgrades 24/7—so service feels close, personal, and immediate.
Instant replies
24/7
Be first to engage, day or night, with natural, human-sounding conversations.
Lift spend & satisfaction
Smart prompts for upgrades, extensions, and reviews increase revenue and reputation.
Flawless human handoffs
Escalate complex requests to staff with history and intent preserved.
Here's How It Works
Meet ConvertFLOW & ConciergeLUXE
Our messaging duo gives guests a seamless, two-way experience instantly answering FAQs, handling requests, and timing proactive messages at key moments in the journey. Schedule automated campaigns, nudge upgrades (spa, dining, late checkout), and collect feedback with ease, all in your brand voice.
Two-way communication
ConvertFLOW and ConciergeLUXE manage conversations over SMS and WhatsApp — no apps, no extra steps. Track requests, statuses, and survey responses in one place while guests get fast, personal replies.
Best-in-class AI
Our system draws from your approved knowledge base and past interactions to craft on-brand responses and suggested replies — cutting handle time and elevating every interaction. It's even smart enough to suggest relevant upgrades.
Venue-aware answers
ConvertFLOW and ConciergeLUXE are trained on each of your locations specifics— offers, hours, amenities, directions, availability, anything you can imagine! Customers get instant, accurate answers over SMS/WhatsApp.
Book an AI Discovery Call
With An Expert
Activate your brands superpowers with a customised demo of ConvertFLOW, RengageFLOW, ConciergeFLOW or any of our suite of products today. Your potential is waiting. Unleash it today!
The Ultimate AI Toolkit For Premium Brands
What you’ll learn
While most A.I. tools, like ChatGPT are great for boosting productivity, AI Agents like ConvertFLOW, RengageFLOW and ConciergeFLOW are the only ones that literally work for you day in and day out. These work on autopilot and focus on helping you to increase your profits and retain more clients.
What tools to use for specific scenarios
How to use voice channels and SMS/Whatsapp to save on your payroll.
Improve your customer retention by sending timely communication to upsell your premium products and services.
